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The Handbook of Global Outsourcing and Offshoring 3rd edition

By Ilan Oshri, Julia Kotlarsky, Leslie P. Willcocks
Hardcover
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By Ilan Oshri, Julia Kotlarsky, Leslie P. Willcocks
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Now in its third edition, this is the only outsourcing and offshoring book to offer a broad but coherent guide to the strategy, operations and management of ITO and BPO outsourcing and offshoring, from how to source new relationships to managing business processes in a national and global context.

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