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101 Activities for Delivering Knock Your Socks off Service

By Ann Thomas, Jill Applegate
Paperback
$36.99
By Ann Thomas, Jill Applegate
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The latest addition to the bestselling Knock Your Socks Off Service series, this book provides you with the practical tools and cost-effective training required to meet their customers' needs.

Today’s customers are demanding service that is faster, better, and more personalized than ever before. How can organizations ensure that they are prepared to meet that challenge? Written in the same accessible and humorous style that made Delivering Knock Your Socks Off Service so popular, this compan...

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BusinessManagement & LeadershipMarketing & SalesManagement - General & MiscellaneousCustomer Service