54 Golden Nuggets: Quick Tips to Cure Your Business Communication Ills

54 Golden Nuggets: Quick Tips to Cure Your Business Communication Ills

by Nancy Friedman

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Overview

54 Golden Nuggets: Quick Tips to Cure Your Business Communication Ills by Nancy Friedman

Nancy Friedman, has been writing about effective customer service for years and has been read by tens of thousands of business professionals. This compilation of over 50 of her most popular and most frequently requested articles is a no-nonsense guide to curing any and all customer service ills in your organization.

Product Details

ISBN-13: 9781599962559
Publisher: Human Resource Development Press
Publication date: 07/01/2011
Pages: 195

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