Phone Power (Abridged)

Finally...The essential guide to mastering telephone strategies for success!

PHONE POWER
Featuring the Author George Walther

In Business, we spend twice as much time using the telephone as we do handling mail, writing reports -- even attending meeting. Still, the phone is currently our most underdeveloped tool, and we pay less attention to our telephone strategies than to any other business skill. The result? The average businessperson wastes approximately six hours each week playing t...