Order History
Premium Membership & Rewards
Help Center / FAQ
The Hospitality Advantage: Embracing the Competitive Power of Exceptional Hospitality in Every Industry
By Bruce Craul
Hardcover
$29.99
By Bruce Craul
Premium Members save an extra 10% and all Members collect stamps to save with Rewards. 10 stamps = $5.
This item is currently out of stock online.
Select a store to view item availability.
Turn Hospitality Into Your Business's Superpower
In The Hospitality Advantage, Bruce Craul shows you how genuine hospitality is more than just a "nice to have"-it's a game-changing business strategy. Drawing on over four decades of experience in the hospitality industry, Craul reveals how treating customers and employees like guests can skyrocket loyalty, improve employee satisfaction, and ultimately drive business growth.
This isn't about customer service-it's about creating a culture where ...
In The Hospitality Advantage, Bruce Craul shows you how genuine hospitality is more than just a "nice to have"-it's a game-changing business strategy. Drawing on over four decades of experience in the hospitality industry, Craul reveals how treating customers and employees like guests can skyrocket loyalty, improve employee satisfaction, and ultimately drive business growth.
This isn't about customer service-it's about creating a culture where ...
You May Also Like
Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect
The Unreasonable Hospitality Collection
Hardcover
$29.00
The Five Dysfunctions of a Team: A Leadership Fable, 20th Anniversary Edition
J-B Lencioni Series
Hardcover
$27.00
Investing 101: From Stocks and Bonds to ETFs and IPOs, an Essential Primer on Building a Profitable Portfolio
Adams 101 Series
Hardcover
$16.99