A Good Apology: Four Steps to Make Things Right

Through its four essential steps, A GOOD APOLOGY gives groundbreaking advice on how best to make an effective apology toward rebuilding any relationship, for readers of The Body Keeps the Score.We've all done something wrong or made a mistake or insulted someone — even if by accident. We've all been hurt and wanted the other person to help us heal. It may be surprising, but the breaches themselves aren't the real problem; our inability to fix them is what causes us trouble.In A Good Apology...