Academic Librarians as Emotionally Intelligent Leaders

Emotional intelligence (EI), as based on the work of Daniel Goleman and his colleagues, has received a lot of attention in the Harvard Business Review and elsewhere as a leadership theory. It is composed of five domains: Knowing your emotions, Managing your emotions, Motivating yourself, Recognizing and understanding other people's emotions, and Managing relationships (managing the emotions of others). Its practitioners become particularly adept at managing the mood and performance of both ...