Activity-Based Management: Arthur Andersen's Lessons from the ABM Battlefield

"We believe the results of this work deliver up some valuable lessons for any company thinking about ABM, about to start ABM, or recovering from a failure with ABM. . . . We hope our views on the pitfalls that impede successful implementation of ABM help the reader and that by book's end, you'll be as convinced as we are that ABM can be a key weapon in today's international business arena."-from the Preface

Now revised and expanded, Activity-Based Management covers the tools and techniques...