All Teams are not Created Equal: How Employee Empowerment Really Works

The authors of this book provide a comprehensive diagnosis of the increasing number of problems afflicting the performance of business and other institutions. These problems are defined as ‘people problems' - springing from the behaviour of those who manage as much as those who do the work. The traditional solutions - coercion, percentage staff reductions across the board, sharing of information, the ‘quick fix' - are examined and found wanting.

Ketchum and Trist look beyond ‘people problems...