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An Introduction to Industrial Service Design

By Satu Miettinen (Editor)
Paperback
$59.99
By Satu Miettinen (Editor)
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Service design has established itself as a practice that enables industries to design and deliver their services with a human-centred approach. It creates a contextual and cultural understanding that offers opportunities for new service solutions, improving the user experience and customer satisfaction.





With contributions from leading names in the field of service design from both academia and international, professional practice, An Introduction to Industrial Service Design is engaging yet ...

Categories

BusinessBusiness - General & MiscellaneousMarketing & SalesIndustriesConsumer IndustriesBusiness - General & MiscellaneousCustomer ServiceConsumer Industries - General & Miscellaneous