The Art of Comforting: What to Say and Do for People in Distress

We live in an increasingly "virtual" world in which it can be tempting to skip making that true, human connection with someone in pain. Even though our thoughts might be with them, we lack the confidence to reach out, worrying that we will say or do the "wrong" thing.

In this practical, step-by-step guide to what she calls "the art of comforting," Val Walker draws on numerous interviews with "Master Comforters" to guide readers in gently and gracefully breaking through the walls that those...