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Award Winning Customer Service: 101 Ways to Guarantee Great Performance

By Renee Evenson
Paperback
$19.99
By Renee Evenson
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Offers scores of quick tips for readers looking to improve and then maintain their company’s level of customer service.

Delivering top-of-the-line customer service is Job #1 for most companies, an important factor in keeping profits high and customers coming back. Customer service problems can damage not just a company’s reputation but its bottom line, so for busy managers — and business owners with little time to search for solutions — some fast help is needed.\

Award-Winning Customer Servi...

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BusinessHuman ResourcesMarketing & SalesEmployees - TrainingPublic RelationsCustomer Service