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One of the biggest challenges for new managers is how to get the best out of each of their team members so they achieve superior results—and make you, the new manager, look good! In Bare Knuckle People Management authors Sean O’Neil and John Kulisek cut through the crap to show managers how to push their teams to success, not by following fluffy leadership training but by using the skills that got them promoted in the first place.
Forget kumbayas or one-minute managing. The best people managers know that approaches that work great with one employee will be lost on the next. With the same irreverent and straightforward style they use in their management training workshops, O'Neil and Kulisek describe the 16 basic worker types you must learn to recognize, from The Badass to The Burnout, and how to customize your leadership style for each type.
The authors encourage the readers to take pieces of what works from each of the sections and they also remind them to follow the gut instinct that got them to their new management position in the first place. Written in short, easily digestible sections, and both entertaining and insightful throughout, Bare Knuckle People Management is perfect for any manager pressed for time and in need of some straightforward advice.
|Publisher:||BenBella Books, Inc.|
|Product dimensions:||6.00(w) x 8.90(h) x 0.80(d)|
About the Author
Sean O’Neil is principal owner and CEO of One to One Leadership, a sales and management training and recruitment company. He presents regularly on sales management, leadership, sales and workplace dynamics, career development and communication issues at national and regional conferences. O'Neil has published or been featured in The New York Times, The Wall Street Journal, Selling Power Magazine, Executive Decision Magazine, Incentive Magazine and many others. His clients include the National Basketball Association, Major League Soccer, Royal Bank of Scotland, News Corp., ADP, Shearman & Sterling LLP and First Data.
Prior to starting One to One Leadership, O'Neil worked as a child and family therapist in the psychiatry department of Boston’s Children Hospital. It was there that O'Neil developed his keen observation of the inherent power of interpersonal dynamics. He subsequently worked as a real estate lawyer at the law firm of Gibson Dunn & Crutcher, LLP in New York City.
O'Neil received a B.A. from the College of the Holy Cross, a MSW from Boston College Graduate School of Social Work, his J.D. from Duke University School of Law and his MBA from Duke University’s Fuqua School of Business.
O'Neil, his wife, Erin, and four children, Matt, Ryan, Julia and Olivia, live in Pelham Manor, N.Y.
John Kulisek is President of The Norben Group, a sales and marketing firm specializing in the production, import and distribution of fine permanent botanicals that operates in the United States, China, and Hong Kong. Some of the many places his quotes and managerial philosophies have appeared in and on include The Wall Street Journal, Microsoft.com, and ABC News.
He lives in Tenafly, N.J
Table of Contents
Part I The People Principles 7
An Overview 9
People Principle #1 Team-Wide Rules Suck 11
People Principle #2 Own Your Own Shit 15
People Principle #3 Look for Leverage Everywhere … and Exploit It Like Crazy 19
People Principle #4 Talk Often about Large Pink Elephants 23
People Principle #5 Weigh Words and Tone Carefully 27
People Principle #6 Give Individual Feedback Frequently (and Remember That Point about Leverage) 31
People Principle #7 Apologize Well … and Then Move On! 35
Part II Your Workplace: Winners, Losers, Misfits, and All 39
An Overview 41
Section I Starting Five
Character Profile #1 The Franchise 49
Character Profile #2 The Legend 59
Character Profile #3 The Player 69
Character Profile #4 The Badass 79
Character Profile #5 The Future 89
Section 2 Utility Players
Character Profile #6 Steady Eddie 99
Character Profile #7 The Noodler 109
Character Profile #8 The Doer 117
Character Profile #9 The Whistler 127
Section 3 Benchwarmers
Character Profile #10 The ADHD Butterfly 137
Character Profile #11 Needy Ned 147
Character Profile #12 Mister Inappropriate (Yes, It's Almost Always 'Mister') 157
Character Profile #13 The Slacker 167
Section 4 Trading Block Candidates
Character Profile #14 The Burnout 177
Character Profile #15 The Retread 187
Character Profile #16 The Asshole 197
Part III The Teams 205
An Overview 207
Team #1 The Dream Team 213
Team #2 Hickory 219
Team #3 All Thumbs 225
Team #4 Wounded Veterans 231
Team #5 The Rookies 237
Part IV Getting the Call 243
Your First 30 Days as a Manager 245
About the Authors 254