Behind Closed Doors: Secrets of Great Management

Great management is difficult to see as it occurs. It's possible to see the results of great management, but it's not easy to see how managers achieve those results. Great management happens in one-on-one meetings and with other managers—all in private. It's hard to learn management by example when you can't see it.

You can learn to be a better manager—even a great manager—with this guide. You'll follow along as Sam, a manager just brought on board, learns the ropes and deals with his new ...