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Breaking Bad News: Essential Tools for Crisis Communication

By Jeff Hahn
Paperback
$19.99
By Jeff Hahn
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With the first edition of Breaking Bad News, Jeff Hahn created an essential guide for surviving the first crucial hours of a reputation crisis. He synthesized thirty years of crisis communication experience into one model, helping brands navigate uncharted territory with tools proven to work whenever unexpected situations, malicious events, or head-scratching screw-ups threaten a reputation.

Now, in this second edition of Breaking Bad News, Jeff has added a dozen new case studies from a vari...