Free Shipping on Orders of $40 or More
Bridge the Gap: Breakthrough Communication Tools to Transform Work Relationships From Challenging to Collaborative

Bridge the Gap: Breakthrough Communication Tools to Transform Work Relationships From Challenging to Collaborative

by Katie McCleary, Jennifer Edwards
Bridge the Gap: Breakthrough Communication Tools to Transform Work Relationships From Challenging to Collaborative

Bridge the Gap: Breakthrough Communication Tools to Transform Work Relationships From Challenging to Collaborative

by Katie McCleary, Jennifer Edwards

Hardcover

$26.00
Choose Expedited Shipping at checkout for delivery by Thursday, August 11

Overview

Tap the psychology of human connection to drive meaningful workplace communication

Human beings are born to connect—but in today’s increasingly polarized world, we’re losing sight of the importance of building and maintaining professional relationships. And that’s bad for business.

In Bridge the Gap, two prominent Fortune 500 coaches explore how your biology and biography define and refine your behavior in relationships where you struggle to connect. Focusing on personal responsibility and awareness, meta-cognition, and curiosity, they provide a reliable and replicable framework to enhance open communication. And they illuminate the inner workings of the human brain and mind, and how they impact the way you connect, communicate, and collaborate.

Inside, you’ll find eye-opening techniques to help you:

  • Master your biological reactions when pressure, stress, and anxiety hijack your efforts to connect
  • Understand how you and others can better learn from and listen to each other
  • Lead with curiosity in all your communication strategies and learn how to give authentic feedback
  • Feel more comfortable working on diverse team and embrace all cultural backgrounds

What makes this book different from others is that it focuses on the how rather than just the why of fostering better communication. And, whether you’re entry level staff or a C-Suite executive, these techniques can be applied at all levels and all capacities.

Filled with practical exercises, colorful stories, and illustrative case studies, Bridge the Gap reveals how to harness the real and raw power of your mind to build solid workplace relationships in any situation.



Related collections and offers

Product Details

ISBN-13: 9781264269112
Publisher: McGraw-Hill Professional Publishing
Publication date: 02/18/2022
Pages: 256
Sales rank: 251,093
Product dimensions: 6.20(w) x 8.70(h) x 1.10(d)

About the Author

Jennifer Edwards is a business advisor and leadership advisor working with Fortune 500 companies and boards, equipping them to perform and collaborate optimally when pressure and stress hit. Her clients include top leaders at global companies, including Microsoft and WeWork. She is a partner at Winning Streak Ventures, an early-stage capital fund which invests in disruptive technology companies.

Katie McCleary is an entrepreneur and storyteller who trains leaders, creatives, and humanitarians to launch big ideas by leveraging their social and cultural capital. She is the founder of 916 Ink, a nonprofit that has transformed over 4,000 vulnerable youth into confident authors. She is the host of The Drive podcast on NPR's CapRadio with the American Leadership Forum.

Table of Contents

Chapter 1 What It Means to Bridge the Gap 1

Chapter 2 Your Brain Under Pressure 11

AMY and the Hijack

Chapter 3 Your Mind Under Pressure 29

An Inner Narrator and a Kaleidoscope

Chapter 4 Relationship Dynamics 45

The Drama Triangle or the Circle of Choice

Chapter 5 Show Up Clean 61

Disrupt the Hijack and Invisible Forces

Chapter 6 Show Up Curious 83

Be an Explorer and Choose to Care

Chapter 7 Clean and Curious Listening 105

Hurdles and Headphones

Chapter 8 Trust and Respect 127

Tending to Your Shared Egg

Chapter 9 Curious Conversations 145

Part 1

Chapter 10 Curious Conversations 171

Part 2

Chapter 11 What to Say and How to Say It 195

Language for Pressure-Based Moments

Chapter 12 Traversing the Hard Stuff 207

Gaps and Canyons

Chapter 13 To Bridge or Not to Bridge 221

Your Choice

Acknowledgments 223

Notes 227

Index 233

Customer Reviews

Explore More Items