Business Dining Etiquette: Where Business and Social Skills Meet

Business Dining Etiquette: Where Business and Social Skills Meet

by Mercedes Alfaro

NOOK Book(eBook)


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Did you know that more than 50% of all business is finalized at the dining table? In our rapidly growing economy, doing business over a meal is an essential part of doing business. It's in this type of setting that our table manners show off our level of polish, sophistication, and education. Business dining is a chance for you to have face-to-face interactions with other business entities and clients and build rapport and the all-important relationship. Your lack of professionalism at the dining table will reflect poorly on your company's reputation as well as your own reputation. The impression you create in this environment will create more business, close the deal, or break the deal.

Critical mistakes in business dining like discussing business matters at an inappropriate time, holding flatware improperly and inappropriate dinner banter will leave a bad taste in the mouth of your client or prospect. Also, if your table manners say, "Barbarian," people will wonder what other part of your education is lacking. We may not like it, but people do judge us by our table manners. This book helps you to overcome those obstacles to ensure you only make a great impression in any dining experience.

For those international travelers we included the dining etiquette rules from around the world, including proper salutations to help you put your best foot forward.

Product Details

BN ID: 2940012843906
Publication date: 07/08/2011
Sold by: Barnes & Noble
Format: NOOK Book
Pages: 65
File size: 944 KB

About the Author

Mercedes Alfaro is an author, speaker, coach and seminar leader who speaks on topics including business and international etiquette, business communication, presentation skills, women leadership issues and diversity sensitivity. Through her writings, speaking and national network, she has brought her message to countless organizations including, Abbott Laboratories, AT&T, UPS, and Johnson & Johnson. She is the author of most recently, "Business Dining Etiquette: Where Business and Social Skills Meet."
Mercedes Alfaro is President and Founder of First Impression Management, Inc. She spent two decades working for IBM (including management, project management, customer service and training) prior to becoming an author and speaker. She also traveled internationally representing IBM in European and Latin American countries.

Ms. Alfaro injects her training with real-life applications that have consistently earned her excellent feedback and increasing success with her clients. Ms. Alfaro is a member of the National Speakers Association, has published articles in numerous business publications and has appeared as an expert etiquette advisor on various television networks including: ABC, CBS, UPN, FOX and prime TV SHOWTIME. Ms. Alfaro has also been quoted as an expert in business etiquette in articles published by the following national newspapers: The New York Times, the Chicago Tribune, the Los Angeles Daily News, the Atlanta Journal-Constitution, the Miami-Herald and USA Today.

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