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Business Model Shifts: Six Ways to Create New Value For Customers

By Roland Wijnen, Justin Lokitz, Patrick van der Pijl
Narrated by: Graham Rowat
Unabridged — 7 hours, 14 minutes
Audiobook
$19.99
By Roland Wijnen, Justin Lokitz, Patrick van der Pijl
Narrated by: Graham Rowat
Unabridged — 7 hours, 14 minutes
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Six ways to create new value for customers



Uber and Lyft took over the streets in San Francisco, providing a seamless and frictionless experience to get around. Few yellow taxis are left to serve tourists. Amazon shifted its business model from selling books to delivering convenience 24/7 at attractive prices. Driven by the viewing behaviors of their users, Netflix shifted from renting and shipping DVDs to producing original content like Narcos.



All of these changes are business model shifts....