Campus Crisis Management: A Comprehensive Guide for Practitioners

by Eugene L. Zdziarski (Editor), Norbert W. Dunkel (Editor), J. Michael Rollo (Editor)

Overview

Campus Crisis Management is a practical resource that helps campus administrators evaluate, revise, or establish a comprehensive crisis management plan appropriate for their college or university. Filled with examples, assessment tools, and checklists, this book describes the individuals who should be involved in developing a campus plan, what a plan should include, as well as a variety of crisis events and issues that should be addressed in a comprehensive crisis management plan. Including contributions from renowned practitioners at all levels, this fully revised, new edition contains the must-have information on crisis management, such as:

• How to develop a comprehensive crisis management system
• The different types of crises using the crisis matrix
• The structure, operation, and training of a crisis team
• Strategies for working with the media
• New chapters addressing behavioral intervention teams, active shooter situations, Title IX guidance, campus demonstrations, outbreaks of infectious and contagious diseases, and special event management.

From a senior administrator working with an institution-wide emergency operations team, to a new professional looking to develop plans and protocols to respond to critical incidents, Campus Crisis Management is a comprehensive guide to planning and preparing for campus emergencies of any scale.

Product Details

ISBN-13:	9780367337490
Publisher:	Taylor & Francis
Publication date:	12/30/2020
Edition description:	2nd ed.
Pages:	388
Product dimensions:	6.00(w) x 9.00(h) x (d)

About the Author

Eugene L. Zdziarski, II is Vice President for Student Affairs at DePaul University, USA.

Norbert W. Dunkel was Associate Vice President and Chief Operating Officer for Student Affairs at the University of Florida, USA.

J. Michael Rollo served for over 40 years in the State University System of Florida including 12 years as vice president for student affairs at Florida Gulf Coast University.

Table of Contents

Preface vii

Acknowledgments xiii

Part I Foundations of Crisis Management 1

1 The Impact of Crisis J. Michael Rolio Eugene L. Zdziarski, II 3

2 The Crisis Matrix Eugene L. Zdziarski, II J. Michael Rolio Norbert W. Dunkel 32

Part II Crisis Management Systems 47

3 Crisis Management Teams C. Ryan Akers Todd T. DeVoe 49

4 Developing a Crisis Management Plan J. Michael Rolio Eugene L. Zdziarski, II 67

5 Crisis Communications Michael J. Schoenfeld 86

6 Working with Emergency Personnel and Outside Agencies Norbert W. Dunkel Jorge J. Campos 103

7 Psychological First Aid in the Aftermath of Crisis Kirk Dougher 122

8 Crisis Training Maureen E. Wilson Jody A. Kunk-Czaplicki 144

Part III Contemporary Crisis Management Issues 161

9 Behavioral Intervention Teams Todd Adams Stephen Bryan 163

10 Comprehensive Active Shooter Training Program Melanie V. Tucker Brian O. Hemphill 180

11 Title IX, High-Risk Drinking Behaviors, and Hazing Melissa M. Nunn Mónica Lee Miranda 206

12 Managing Expressive Activity Nancy E. Chrystai-Green Ashley B. Knight 250

13 Special Event Management Katie L. Treadwell Thomas Grace 269

14 Infectious and Contagious Diseases Norbert W. Dunkel Eugene L. Zdziarski, II J. Michael Rollo 298

Part IV Sustaining Campus Preparedness into the Future 313

15 Lessons Learned Adrienne Frame Stephen C. Sutton 315

16 Where Do We Go From Here? Eugene L. Zdziarski, II J. Michael Rolio Norbert W. Dunkel 335

Appendix I Crisis Debriefing 342

Appendix II Counseling Center Mutual Aid Agreement 346

List of Contributors 353

Index 363