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Chatbot Research and Design: 4th International Workshop, CONVERSATIONS 2020, Virtual Event, November 23-24, 2020, Revised Selected Papers

By Asbjørn Følstad (Editor), Theo Araujo (Editor), Symeon Papadopoulos (Editor), Effie L.-C. Law (Editor), Ewa Luger (Editor), Morten Goodwin (Editor), Petter Bae Brandtzaeg (Editor)
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By Asbjørn Følstad (Editor), Theo Araujo (Editor), Symeon Papadopoulos (Editor), Effie L.-C. Law (Editor), Ewa Luger (Editor), Morten Goodwin (Editor), Petter Bae Brandtzaeg (Editor)
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This book constitutes the proceedings of the 4th International Workshop on Chatbot Research and Design, CONVERSATIONS 2020, which was held during November 23-24, 2020, hosted by the University of Amsterdam. The conference was planned to take place in Amsterdam, The Netherlands, but changed to an online format due to the COVID-19 pandemic.

The 14 papers included in this volume were carefully reviewed and selected from a total of 36 submissions. The papers in the proceedings are structured i...

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