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Chatbot Research and Design: 5th International Workshop, CONVERSATIONS 2021, Virtual Event, November 23-24, 2021, Revised Selected Papers

By Asbjørn Følstad (Editor), Theo Araujo (Editor), Symeon Papadopoulos (Editor), Effie L.-C. Law (Editor), Ewa Luger (Editor), Morten Goodwin (Editor), Petter Bae Brandtzaeg (Editor)
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By Asbjørn Følstad (Editor), Theo Araujo (Editor), Symeon Papadopoulos (Editor), Effie L.-C. Law (Editor), Ewa Luger (Editor), Morten Goodwin (Editor), Petter Bae Brandtzaeg (Editor)
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This book constitutes the proceedings of the 5th International Workshop on Chatbot Research and Design, CONVERSATIONS 2021, which was held during November 2021.Due to COVID-19 pandemic the conference was held online.

The 12 papers included in this volume were carefully reviewed and selected from a total of 25 submissions. The papers in the proceedings are structured in four topical groups: Chatbot User Insight, Chatbots Supporting Collaboration and Social Interaction, and Chatbot UX and De...

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