Coach the Person, Not the Problem: A Guide to Using Reflective Inquiry

From a founding member of the coaching movement comes a detailed guide to mastering one of a coach's toughest skills: thoughtfully reflecting clients' words and expressions back to them so they see themselves and their world through new eyes.



"Coaches rely far too much on asking open-ended questions," says Marcia Reynolds. But questions only seek answers-inquiry provides insight. When, instead of just questions, clients hear their thoughts, opinions, and beliefs spoken by someone else, it pr...