Communicate Like a Leader: Connecting Strategically to Coach, Inspire, and Get Things Done [16 Pt Large Print Edition]

People don't leave an organization; they leave a boss'''' has become a truism for good reason. Often, the boss causing the retention problem has moved from buddy to bully unintentionally. People often get promoted from supervisor to manager or from manager to senior executive with brilliant technical skills but without the accompanying leadership and communication skills for the job. They focus on tactics, not strategy. As a result, these bosses are stuck in micromanagement mode. Grounded i...