Credibility: How Leaders Gain and Lose It, Why People Demand It

"Kouzes and Posner have found a way to communicate the importance of hope and offer practical ways of keeping it alive.''--from the foreword by Tom Peters "A much needed human approach to leadership, finally focusing on issues that really matterhonesty, sensitivity to diversity, and the need for community.''--Ken Blanchard, author, The One Minute Manager "Leadership is personal. It's not about the corporation, the community, or the country. It's about you. If people don't believe in the mes...