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Customer Experience For Dummies

By Roy Barnes, Bob Kelleher
Paperback
$26.99
By Roy Barnes, Bob Kelleher
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Gain, engage, and retain customers with positive experiences

A positive customer experience is absolutely essential to keeping your business relevant. Today's business owners need to know how to connect and engage with their customers through a variety of different channels, including online reviews and word of mouth. Customer Experience For Dummies helps you listen to your customers and offers friendly, practical, and easy-to-implement solutions for incorporating customer engagement into y...

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BusinessMarketing & SalesPublic RelationsSalesCustomer Service