Customer Service Mastery: The Workbook for Career Growth & Service Excellence:The Workbook for Career Growth & Service Excellence | Barnes & Noble®

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By Melissa Sipes

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Customer Service Mastery: The Workbook for Career Growth & Service Excellence By Melissa Sipes, MBA, MA in Communication Customer service isn't just a job skill-it's a career accelerator. In Customer Service Mastery, award-winning trainer and communications strategist Melissa Sipes delivers a powerful, hands-on workbook designed to transform everyday service professionals into confident leaders, trusted team players, and standout performers. Blending real-life experiences with proven framew...

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