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Customer Service Training

By Maxine Kamin
Hardcover
$255.00
By Maxine Kamin
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The Trainer’s Workshop Series is designed to be a practical, hands-on roadmap to help you quickly develop training in key business areas. Each book in the series offers all the exercises, handouts, assessments, structured experiences and ready-to-use presentations needed to develop effective training sessions. In addition to easy-to-use icons, each book in the series includes downloadable resources with PowerPoint™ presentations and electronic copies of all supporting material featured in t...

Categories

BusinessBusiness - General & MiscellaneousHuman ResourcesMarketing & SalesManagement & LeadershipBusiness - General & MiscellaneousEmployees - TrainingCustomer ServiceEmployee Relations & Supervision