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Dear Customer: Inside the World of Baristas, Upselling, and the Rules of Serving a Special Cup of Coffee
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Dear customer who is reading this book blurb:
Have you ever thought how relaxing it would be to work in a coffee shop? You might have thought, “Yeah, I'd like to become a barista, I wonder how hard it is?” You may have thought how nice it would be to have regular customers, chit-chatting about their day. It would be like a fun sitcom! Have you wondered how great it must be to talk coffee - the taste, smell, and nuances – with people who are passionate about coffee? You may have wondered if t...
Have you ever thought how relaxing it would be to work in a coffee shop? You might have thought, “Yeah, I'd like to become a barista, I wonder how hard it is?” You may have thought how nice it would be to have regular customers, chit-chatting about their day. It would be like a fun sitcom! Have you wondered how great it must be to talk coffee - the taste, smell, and nuances – with people who are passionate about coffee? You may have wondered if t...