Free Shipping on Orders of $40 or More
Decoding the Workplace: 50 Keys to Understanding People in Organizations

Decoding the Workplace: 50 Keys to Understanding People in Organizations

by John Ballard
Decoding the Workplace: 50 Keys to Understanding People in Organizations

Decoding the Workplace: 50 Keys to Understanding People in Organizations

by John Ballard


Choose Expedited Shipping at checkout for delivery by Wednesday, August 24


This highly readable career development book reveals dynamic aspects of the workplace that are hidden to many, ignored by others—factors that can make or break careers.

There are many key questions about work that most individuals never consider. How can workplace norms affect our careers in powerful ways? How do sex-role stereotypes impact our behaviors? When are "teams" not teams? How does organizational culture profoundly affect your workplace? What questions should you ask yourself about your boss? What factors most affect job satisfaction and success?

Decoding the Workplace: 50 Keys to Understanding People in Organizations is a must-read for anyone wanting to better understand the workplace and become more effective and successful. Written by a former management consultant to the U.S. Air Force and a professor and organizational behavior scholar, this definitive work explains many of the dynamics at play in our organizations. Beyond being informative, insightful, and beneficial to any employee, regardless of job status or experience, it is highly readable, entertaining, and thought-provoking.

  • Provides easy-to-read information that allows readers to better understand the workplace around them, the behavior of others, and even themselves
  • Discusses 50 keys for unlocking the workplace and illustrates key concepts through dozens of stories and practical examples
  • Presents insights grounded in what management scholars know about human behavior, management, and the workplace
  • Offers proven advice that can help readers be more effective, regardless of what stage they are in their careers

Related collections and offers

Product Details

ISBN-13: 9781440874192
Publisher: ABC-CLIO, Incorporated
Publication date: 05/12/2015
Pages: 200
Product dimensions: 6.14(w) x 9.21(h) x 0.42(d)

About the Author

John Ballard, PhD, is emeritus professor of management at Mount St. Joseph University, Cincinnati, OH.

Table of Contents

Preface ix

Part I First Thoughts 1

Chapter 1 Using Keys to Decode the Workplace 3

Chapter 2 Systems: Everything Is Connected 9

Part II Individual Differences 19

Chapter 3 Perception: Don't Assume That Others See the Workplace as You Do 21

Chapter 4 Motivation: It's Not All about Money 31

Part III Groups 43

Chapter 5 Norms: Beware the Unwritten Rules of the Workplace 45

Chapter 6 Roles: There Is More to a Job Than the Job Description 55

Chapter 7 Organizational Socialization: New Employees Act Differently Than Current Employees 63

Part IV Organization 77

Chapter 8 Groups, Teams, and Organization Structure: When Your Team Should Not Be a Team 79

Chapter 9 Organizational Culture: As Fish Are to Water, People Are to Culture-Unaware 89

Part V Influence 101

Chapter 10 Leaders and Managers: Followers Make Leaders 103

Chapter 11 Power and Influence: Do Favors, Be an Expert, and Understand Perceptions 115

Chapter 12 More about Power and Influence: Choose Activities Carefully and Build 360-Degree Relationships 127

Part VI Outcomes 137

Chapter 13 Job Satisfaction, Conflict, and Stress: What's Good, What's Not, What's Hidden 139

Chapter 14 Meaning: What Is Important to Me Might Not Be Important to You-Making Sense of Our Lives and the Workplace 151

Decoding the Workplace: Concluding Thoughts 163

Acknowledgments 167

Notes 169

Index 179

What People are Saying About This

David Burkus

"The organization shapes our behavior and leadership in ways we might not even know. Fortunately, John Ballard can help us shape our organizations. Decoding the Workplace is a practical, but evidence-based, guide to understanding and leading people you work with."

Gregg Popovich

"John Ballard breaks down the workplace into its parts and then shows how the parts work. His fundamental approach is insightful and should help anyone improve his or her 'people IQ.' "

Teri G. Fontenot

"This is a must-read for people entering the workplace and is an insightful, comprehensive yet succinct reminder for those who are moving through their careers. Decoding the Workplace provides useful advice on thriving in the workplace using real-life examples supported by research and theories."

Stanley Krippner

"Decoding the Workplace is a practical, no-nonsense guide that could not be more timely. It could help anyone better navigate the workplace. Easy to follow, the narrative is sprinkled liberally with real-life examples illustrating situations in which people find themselves while at work. This is a unique book that touches bases that similar books seem to ignore."

Customer Reviews