There are many key questions about work that most individuals never consider. How can workplace norms affect our careers in powerful ways? How do sex-role stereotypes impact our behaviors? When are "teams" not teams? How does organizational culture profoundly affect your workplace? What questions should you ask yourself about your boss? What factors most affect job satisfaction and success?
Decoding the Workplace: 50 Keys to Understanding People in Organizations is a must-read for anyone wanting to better understand the workplace and become more effective and successful. Written by a former management consultant to the U.S. Air Force and a professor and organizational behavior scholar, this definitive work explains many of the dynamics at play in our organizations. Beyond being informative, insightful, and beneficial to any employee, regardless of job status or experience, it is highly readable, entertaining, and thought-provoking.
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About the Author
John Ballard, PhD, is emeritus professor of management at Mount St. Joseph University, Cincinnati, OH.
Table of Contents
Part I First Thoughts 1
Chapter 1 Using Keys to Decode the Workplace 3
Chapter 2 Systems: Everything Is Connected 9
Part II Individual Differences 19
Chapter 3 Perception: Don't Assume That Others See the Workplace as You Do 21
Chapter 4 Motivation: It's Not All about Money 31
Part III Groups 43
Chapter 5 Norms: Beware the Unwritten Rules of the Workplace 45
Chapter 6 Roles: There Is More to a Job Than the Job Description 55
Chapter 7 Organizational Socialization: New Employees Act Differently Than Current Employees 63
Part IV Organization 77
Chapter 8 Groups, Teams, and Organization Structure: When Your Team Should Not Be a Team 79
Chapter 9 Organizational Culture: As Fish Are to Water, People Are to Culture-Unaware 89
Part V Influence 101
Chapter 10 Leaders and Managers: Followers Make Leaders 103
Chapter 11 Power and Influence: Do Favors, Be an Expert, and Understand Perceptions 115
Chapter 12 More about Power and Influence: Choose Activities Carefully and Build 360-Degree Relationships 127
Part VI Outcomes 137
Chapter 13 Job Satisfaction, Conflict, and Stress: What's Good, What's Not, What's Hidden 139
Chapter 14 Meaning: What Is Important to Me Might Not Be Important to You-Making Sense of Our Lives and the Workplace 151
Decoding the Workplace: Concluding Thoughts 163
What People are Saying About This
“Decoding the Workplace is grounded in solid management and illuminated by interesting stories. If you are new to the workplace or wondering why your career has stalled, it might be because you are missing the signals John Ballard describes. Doing a good job is important, but your ability to advance will depend on your ability to decode the often subtle aspects of organizational life. A great read, with practical applications that will help you navigate the workplace.”
"The organization shapes our behavior and leadership in ways we might not even know. Fortunately, John Ballard can help us shape our organizations. Decoding the Workplace is a practical, but evidence-based, guide to understanding and leading people you work with."
"John Ballard breaks down the workplace into its parts and then shows how the parts work. His fundamental approach is insightful and should help anyone improve his or her 'people IQ.' "
“This is a must-read for people entering the workplace and is an insightful, comprehensive yet succinct reminder for those who are moving through their careers. Decoding the Workplace provides useful advice on thriving in the workplace using real-life examples supported by research and theories.”
"Decoding the Workplace is a practical, no-nonsense guide that could not be more timely. It could help anyone better navigate the workplace. Easy to follow, the narrative is sprinkled liberally with real-life examples illustrating situations in which people find themselves while at work. This is a unique book that touches bases that similar books seem to ignore."