Denial: Why Business Leaders Fail to Look Facts in the Face--and What to Do About It

"Wise. Relevant. Riveting." -Jim Collins, author of Good to Great

Denial is the unconscious belief that a certain fact is too terrible to face and therefore cannot be true. It turns challenges into crises, dilemmas into catastrophes. It's the single greatest obstacle business leaders face.

Now Harvard business School professor Richard S. Tedlow tackles two essential questions: Why do so many sane, smart leaders often refuse to accept and act on the facts that threaten their companies and...