A comprehensive guide to workforce management, written by Tiffany LaReau and told through her experiences, trials, and errors during her career as a Workforce Manager. Diary of a Workforce Manager includes details on Forecasting, Scheduling, Reporting, WFM Ratios, Best Practices, Interviewing for Workforce Management jobs, Mistakes made in Workforce Management and Weaknesses of a WFMer.
1132735413
Diary of a Workforce Manager
A comprehensive guide to workforce management, written by Tiffany LaReau and told through her experiences, trials, and errors during her career as a Workforce Manager. Diary of a Workforce Manager includes details on Forecasting, Scheduling, Reporting, WFM Ratios, Best Practices, Interviewing for Workforce Management jobs, Mistakes made in Workforce Management and Weaknesses of a WFMer.
29.95
In Stock
5
1
Diary of a Workforce Manager
216
Diary of a Workforce Manager
216
29.95
In Stock
Product Details
| ISBN-13: | 9781095198520 |
|---|---|
| Publisher: | Contact Center Pipeline |
| Publication date: | 04/17/2019 |
| Pages: | 216 |
| Product dimensions: | 6.00(w) x 9.00(h) x 0.59(d) |
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