Don't Say That at Work: Lessons Learned from a Lifetime of Mistakes

An eye-opening guide to the communication mistakes we all make and what to say instead.

Have you ever been told that your communication style is "too confrontational?" Do you have problems persuading your coworkers and managers without sounding arrogant or condescending? Have you said something and immediately regretted it? Have you ever said something you can't take back? Have you ever wondered later, "what was I thinking???"

We have all been there. We all make mistakes. We all suffer from a...