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Emotional Intelligence for Sales Success: Connect with Customers and Get Results
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Even skilled salespeople buckle in tough selling situations—getting defensive with prospects who challenge them on price or too quickly caving to discount pressure. These fight-or-flight responses are something salespeople learn to avoid when building their emotional intelligence.
Sales trainer and expert Colleen Stanley cites studies that show how emotional intelligence (EI) is a strong indicator of sales successand offers tips on how you can sharpen your skills and expand your emotional t...
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