Ends and Means in Social Work: The Development and Outcome of a Case Review System for Social Workers

Originally published in 1979, Ends and Means in Social Work was the first book to provide research-based evidence on what social workers actually do, what they were aiming to achieve, and what sense their activities made, both in terms of their own subjective perspectives and those of their clients.

The authors describe and analyse a series of surveys and action studies based on a year’s referrals and the long-term clientele of an area office. They aimed first to find out what the clients t...