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¡Escucha!: Cómo desarrollar el arte de la comunicación efectiva
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Usando ejemplos efectivos, técnicas fáciles de aprender y ejercicios prácticos para convertirte en un mejor oyente y hacerte escuchar y entender, este libro te mostrará cómo lograrlo, incluso en situaciones difíciles.
"Si bien la escucha eficaz es un arte, también es una destreza. Un pintor o un escultor dominan su arte aprendiendo, practicando y repitiendo; tú puedes hacer lo mismo para convertirte en un oyente más eficaz. Cuando lo logres, descubrirás un mundo completamente nuevo".
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