Follow This Path (Abridged)

Follow this Path shows you how the traditional ways to engage people no longer apply in today's world, and offers an alternative system called "The Gallup Path," based on the proven, revolutionary strategies of the world's most successful businesses.
What do the world's greatest organizations have in common? They know that their most valuable resource is human-their employees and customers. And the best companies understand two important facts: people are emotional first and rational seco...