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Designed for all students of hospitality and tourism management, the second edition of this best selling text gives a modern approach to front office operations and management using realistic scenarios set in the hotel environment
Key features of this essential text:
· user-friendly style of writing and accessible page layout enables students to use it as a reference book as well as a textbook
· updated in the light of recent developments such as global distribution systems and the internet
· ...
Key features of this essential text:
· user-friendly style of writing and accessible page layout enables students to use it as a reference book as well as a textbook
· updated in the light of recent developments such as global distribution systems and the internet
· ...
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