Fundamentals of EMS, NMS and OSS/BSS

In this era where data and voice services are available at a push of a button, service providers have virtually limitless options for reaching their customers with value-added services. The changes in services and underlying networks that this always-on culture creates make it essential for service providers to understand the evolving business logic and appropriate support systems for service delivery, billing, and revenue assurance.

Supplying an end-to-end understanding of telecom manageme...