How to Untie a Balloon: A Negotiator's Guide to Avoid Popping Under Pressure

Pressure is inevitable. How you handle it determines everything.

In this expanded hardcover edition of How to Untie a Balloon, former hostage negotiator and Conflictish® founder Ryan Dunlap delivers a practical framework for staying composed under pressure, resolving conflicts, and leading effectively when the stakes are high. With a new chapter and never-before-shared stories of real-world negotiation experience in life-or-death situations, Dunlap reveals how unchecked pressure distorts thi...