ISBN-10:
1412956943
ISBN-13:
9781412956949
Pub. Date:
07/29/2009
Publisher:
SAGE Publications
Human Services as Complex Organizations / Edition 2

Human Services as Complex Organizations / Edition 2

by Yeheskel Hasenfeld

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Product Details

ISBN-13: 9781412956949
Publisher: SAGE Publications
Publication date: 07/29/2009
Edition description: Second Edition
Pages: 595
Sales rank: 531,733
Product dimensions: 7.00(w) x 9.90(h) x 1.00(d)

Table of Contents

Chapter 1: Introduction - Yeheskel Hasenfeld
PART I: UNDERSTANDING HUMAN SERVICE ORGANIZATIONS
Chapter 2: The Attributes of Human Service Organizations - Yeheskel Hasenfeld
Chapter 3: Theoretical Approaches to Human Service Organizations - Eve Garrow and Yeheskel Hasenfeld
PART II: SOCIAL POLICY AND ORGANIZATIONAL RESPONSES
Chapter 4: Human Service Organizations and the Politics of Practice - Evelyn Z. Brodkin
Chapter 5: The U.S. Nonprofit Human Service Sector: A Creeping Revolution - Kirsten A. Grønbjerg
Chapter 6: Organizational Forms as Moral Practices - Yeheskel Hasenfeld
PART III: ORGANIZATION-ENVIRONMENT RELATIONS
Chapter 7: The Emergence of Hybrid Organizational Forms: Combining Identity-Based Service Provision and Political Action - Debra C. Minkoff
Chapter 8: The Political Economy of Contracting and Competition - Steven Rathgeb Smith
Chapter 9: A Preliminary Theory of Interorganizational Network Effectiveness: A Comparative Study of Four Community Mental Health Systems - Keith G. Provan and H. Brinton Milward
PART IV: ORGANIZATIONAL LEADERSHIP, IDEOLOGIES, AND CULTURE
Chapter 10: Leadership Styles and Leadership Change in Human and Community Service Organizations - Hillel Schmid
Chapter 11: Rape Crisis Centers: Helping Victims, Changing Society - Patricia Yancey Martin
Chapter 12: Organizational Culture and Climate: Implications for Services and Intervention Research - Anthony L. Hemmelgarn, Charles Glisson, and Lawrence R. James
PART V: SERVICE TECHNOLOGIES, CONDITIONS OF WORK, AND EMOTIONAL LABOR
Chapter 13: Service Technologies and the Conditions of Work in Child Welfare - Brenda D. Smith
Chapter 14: Human Service Organizational Technology: Improving Understanding and Advancing Research - Jodi R. Sandfort
Chapter 15: Emotional Labor in the Human Service Organization - Mary Ellen Guy, Meredith A. Newman, Sharon H. Mastracci, and Steven Maynard-Moody
PART VI: ORGANIZATIONAL DIVERSITY
Chapter 16: Human Services as “Race Work”? Historical Lessons and Contemporary Challenges of Black Providers - Celeste Watkins-Hayes
Chapter 17: Diversity and Organizational Performance - Michàlle E. Mor Barak and Dnika J. Travis
PART VII: WORKER-CLIENT RELATIONS
Chapter 18: Discretion in Human Service Organizations: Traditional and Institutional Perspectives - Michael R. Sosin
Chapter 19: Worker-Client Relations: Social Policy in Practice - Yeheskel Hasenfeld
PART VIII: ORGANIZATIONAL DETERMINANTS OF SERVICE EFFECTIVENESS
hapter 20: Linking Organizational Factors to Substance Abuse Treatment Outcomes: Multilevel Correlates of Treatment Effectiveness - Toorjo Ghose
PART IX: ORGANIZATIONAL CHANGE AND INNOVATION
Chapter 21: Organizational Change in Human Service Organizations: Theories, Boundaries, Strategies, and Implementation - Hillel Schmid
Chapter 22: Innovation in Human Service Organizations - Kristina Jaskyte
PART X: ADVOCACY AND SOCIAL CHANGE
Chapter 23: The Policy Advocacy Role of Human Service Nonprofits: Incentives, Involvement, and Impact - Jennifer E. Mosley
Chapter 24: Social Movement Service Organizations: The Challenges and Consequences of Combining Service Provision and Political Advocacy - Megan Meyer

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