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I'm Sorry I Broke Your Company: When Management Consultants Are the Problem, Not the Solution
By Karen Phelan
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$12.99
By Karen Phelan
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A Globe and Mail Top Business Book of the Year:"Skewers the mystique of management consultants … [an] entertaining guide for how not to manage a business." —Publishers Weekly
Karen Phelan is sorry. She really is. She tried to do business by the numbers—the management consultant way—developing measures, optimizing processes, and quantifying performance. The only problem is that businesses are run by people. And people can't be plugged into formulas or summed up in scorecards.
Phelan di...