Improving Food and Beverage Performance
By Keith Waller
Hardcover
$200.00
By Keith Waller
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The food and beverage aspect of hotel operations is often the most difficult area to control effectively, but it plays a crucial role in customer satisfaction. Improving Food and Beverage Performance is able to show how successful catering operations can increase profitability whilst providing continuing improvements in quality, value and service.
Keith Waller looks at the practical issues of improving performance combining the key themes of quality customer service and efficient management...
Keith Waller looks at the practical issues of improving performance combining the key themes of quality customer service and efficient management...






















