In a Perfect World: Interpersonal Skills for Life

In a perfect world, everyone would be good tempered, listen carefully and consider the outcome before they spoke. We don't live in a perfect world and most of us have not received coaching on how to communicate effectively. Today's barrage of electronic communication complicates how we understand each other.Communication is a series of choices focused on what we say, and how we say it. In a Perfect World takes you on a journey through the dynamics of effective communication, highlighting in...