Inclusive Design for Organisations: Including Your Missing 20% by Embedding Web and Mobile Accessibility

Most organisations are oblivious to, or terrified about, web accessibility.

You may be aware that 20% of your customers – people with disabilities – could be clicking away from your websites or mobile apps every day, without having bought anything or found the information they needed. You may have received complaints about accessibility problems you don't understand, with people asking for what seem like impossible fixes. Your web teams may have read the industry standard WCAG guidelines, bu...