Influencing Up

A remarkable proportion of people who work have complaints about their boss. The problem of getting any attention or guidance from the boss is increasingly frequent under current lean organizational conditions. On the other hand, bosses are often too overbearing, too restrictive, vague about expectations but judgmental about performance, self protective, self promoting, afraid or unwilling to do necessary aspects of their jobs, uninterested in what matters to the subordinate, or occasionall...