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Information Technology Performance

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There is a lot of misunderstanding in the IT field about performance, and there is typically no "performance class" in today's undergraduate curricula. Using his decade-long experience explaining performance to nontechnical people at IBM and as an independent consultant, author Joe Temple presents in Information Technology Performance the fundamentals without all the rigor of queuing theory, signal analysis, and control theory.

Perfect for students and teachers of computer sciences (CS, IS, ...