Institutional Intelligence: How to Build an Effective Organization

Institutions matter. But we often view them somewhat cynically, perhaps as a necessary evil.

In truth, institutions remain essential to human flourishing. They are the very means by which communities thrive, individual vocations are fulfilled, and society is changed for the good. We all must learn the wisdom of working effectively within institutions—what Gordon Smith calls institutional intelligence.

In this book Smith unlocks the essential elements of how institutions function in a producti...