ISBN-10:
041536471X
ISBN-13:
9780415364713
Pub. Date:
06/01/2006
Publisher:
Taylor & Francis
Investigating Workplace Discourse / Edition 1

Investigating Workplace Discourse / Edition 1

by Almut Koester
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Overview

Exploring the characteristics of different types of workplace conversations, including decision-making, training, briefing or making arrangements, this enthralling account pays particular attention to interactions with a more social focus, such as small talk or office gossip.

Presenting a range of approaches to analyzing such workplace discourse, Almut Koester argues for a combination of quantitative corpus-based methods, to compare specific linguistic features in different genres and qualitative methods involving a close analysis of individual conversations, to explore such issues as politeness, power, conflict and consensus-building. A corpus of conversations recorded in a variety of office environments both in the UK and the USA is used throughout to demonstrate the interplay between speakers accomplishing tasks and maintaining relationships in the workplace.

Product Details

ISBN-13: 9780415364713
Publisher: Taylor & Francis
Publication date: 06/01/2006
Series: Domains of Discourse Series
Edition description: New Edition
Pages: 192
Product dimensions: 6.25(w) x 9.25(h) x 0.60(d)

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