Is That Your Hand in My Pocket?: The Sales Professional's Guide to Negotiating

Tired of closing (or losing) deals that are all about price? Feel like you've been out-smarted and out-maneuvered by your customers?

Is That Your Hand in My Pocket? teaches you how to hold your own when you are up against purchasing and procurement pros.

You will learn how to:

• Deal with the bullies, the screamers, and the intimidators
• Recognize and respond effectively to buyer tactics
• Read important non-verbal signals for insights into what the buyer is ...