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ITIL 4 Foundation Matériel de Cours - Français

By Peter Stjernstrom
eBook
$41.99
By Peter Stjernstrom
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En plus de la publication ITIL 4 Foundation Matériel de Cours -Français (ISBN: 9789401803939), il est conseillé de vous procurer la publication ITIL® 4 – A Pocket Guide (ISBN: 978 94 018 0439 4).

Le cours est conçu comme une introduction à ITIL 4 et vous permet de comprendre une nouvelle façon de voir la Gestion des Services Informatiques (ITSM) via un Système de Valeur de Service (SVS).

ITIL 4 fournit une image de bout-en-bout de ce que signifie contribuer à la valeur business et métier, e...

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